Shape Shift

SHIPPING

• All orders are processed within 2-5 business days. Orders are not shipped or delivered on weekends or holidays
• Shipping charges for your order will be calculated and displayed at checkout.

RETURNS AND EXCHANGES

• We will accept merchandise for return and/or exchanges only within 30 days of receipt.
• The merchandise must be in original condition along with original materials, accessories, and packaging. Additional fees may apply if shipments are returned damaged or without original packaging.  
• Shipping charges are non-refundable. Customer is responsible for shipping charges incurred for any returns and/or exchanges. Any returns/exchanges without prior authorization will not be accepted. All returns/exchanges may be subject to inspection before approval.

REFUNDS

• Once returns are received and processed, refunds will be issue to the original form of payment.  Credit Card refunds within 5 business days after receipt.

Exclusions on Returns and Cancellations

• SH Salons will NOT accept any returns or exchanges for any opened Clippers, Trimmers, Combs, Hair Accessories, Makeup, Brushes, Shears, Blade, Gel/Nail Polishes and Furniture that have already been installed or connected for plumbing.  Returns, exchanges, or cancellations are invalid without prior authorization. There are no returns, exchanges, or cancellations on customized and/or special orders.